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Get in touch with EducaTrader

Our dedicated team is here to provide expert guidance, answer your questions, and help you get the most from your learning experience.

Have a question? Check out our FAQ before reaching out. 

Have questions about our courses or plans? Send us a message.

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Frequently Asked Questions

What’s included in each EducaTrader plan?

Each plan gives access to structured trading education and professional tools.

  • Basic covers beginner-level courses, essential guides, and free calculators.

  • Standard adds intermediate and advanced courses with extended e-books and full VOD access.

  • Premium includes all courses and advanced strategy modules, plus dedicated lessons on stocks, indices, and global markets.

Can I upgrade my plan later?

Yes. You can upgrade anytime from your EducaTrader account dashboard.

Your progress and saved course history will transfer automatically to the new plan.

How long do I have access to my plan?

All EducaTrader plans include lifetime access.

Once you subscribe, you can revisit your courses, tools, and resources anytime — no expiry, no renewal needed.

Are the trading tools free to use?

Yes. All users, including Basic members, have free access to the Economic Calendar, Calculators, and Currency Converter through their dashboard.

Do I need prior trading experience?

Not at all. The Basic plan is designed for complete beginners.

You’ll start with Forex fundamentals and progress toward more advanced lessons as you upgrade.

Is there a refund policy?

At this time, we do not provide refunds. All sales are considered final once completed. If you have questions or experience any issues with your purchase, please contact us and we’ll be happy to assist.

How can I contact EducaTrader support?

You can reach us by email at support@educatrader.com or through the Contact page.

Premium members receive priority responses within 24 hours.

71-75 Shelton Street, London, UK WC2H 9JQ

EducaTrader is an investment education academy offering specialized courses across a wide range of financial topics, asset classes, and trading strategies. Our programs are designed to support both beginners taking their first steps in the markets and experienced traders looking to refine their skills.

EducaTrader provides educational content only. All materials are intended strictly for learning purposes and should not be interpreted as financial or investment advice. Trading involves risk, and participants should never trade with funds they cannot afford to lose. Before engaging in trading, ensure you fully understand the risks involved.

The information on this website is not intended for individuals who are residents or citizens of the United States, or for use in any country or jurisdiction where such use would contravene local laws or regulations.

EducaTrader is owned and operated by EDUCATRADER LTD, a company registered in the United Kingdom under company number 15668675.